Privacy Policy

Dressfav runs a dress rental website for people across the United Kingdom. This policy explains how information is gathered, used, stored, and shared when you visit our site, create an account, or place an order. It is written to be clear and practical, so you know what happens behind the scenes.

Who We Are

Dressfav is the controller for personal information under United Kingdom data protection law. If you have questions, you can reach us at [email protected] . Our services are aimed at UK residents, and our practices follow local expectations and rules.

What We Collect

We collect details you choose to share, such as name, email address, delivery address, phone number, and order history. We also gather limited usage data, including pages viewed, device type, and browser details. Cookies are used to support site features and understand general usage patterns.

How We Use Information

Information is used to process rentals, arrange delivery and returns, respond to messages, and improve how the website works. We may send service emails about bookings or account activity. Marketing messages are sent only when you opt in, and you can opt out at any time.

Lawful Basis and GDPR

Under the General Data Protection Regulation and the UK Data Protection Act , we rely on lawful bases such as contract performance, consent, and legitimate interests. These bases allow us to run the service, communicate with users, and maintain site security while respecting individual rights.

Sharing and Transfers

We share information only with trusted partners who help us deliver dresses, host the website, or send emails. These partners act under written agreements and follow UK and GDPR standards. Data is not sold or shared for unrelated purposes. If data moves outside the UK, suitable safeguards are used.

Your Rights

You have rights to access, correct, erase, or restrict the use of your information. You may also object to certain uses or ask for data portability. Requests can be sent by email, and we respond within the time limits set by law.

Keeping Information

Information is kept only for as long as needed for rentals, legal duties, or resolving issues. When it is no longer required, it is securely removed or anonymised.

Contact Us

If you have concerns about this policy or how information is handled, email [email protected]. You also have the right to raise a concern with the UK Information Commissioner’s Office.

Additional Notes

This policy applies only to our website and does not cover links to other sites. Those services follow their own rules. By using Dressfav, you acknowledge this approach to privacy and agree to read updates posted here. Continued use shows acceptance of any changes shared in future. Thank you for reading.